Refund policy

1. Day pass: on cancellation at least 1 paid day is forfeited; full unused days are refunded to balance.\n2. Premium subscription: on cancellation full unused days are refunded proportionally to balance.\n3. Listings: deactivating a listing with an active paid period refunds full unused days.\n4. Contacts opened during an active day pass or subscription remain available after it ends.\n5. Balance top-ups are non-refundable except as described above.\n6. Refunds are credited to the internal balance and shown in transaction history.